I was going to start a new thread for this but thought the better of it and will post here instead ......Sorry in advance for a long winded post but it was important to me and wanted to share some of it with you.....
Like many of you, I have struggled with justifying the renewal of my membership, the balls up with the coaching situation, perceived player indifference, general direction of the club not to mention the ill will towards the Penns ' . TBH, I was probably leaning towards renewal in any case because I believe it's the team I support and have done so for may years, taking the stance as I have said elsewhere, if I expect the Penns to cough up the dough then I should be prepared to do my bit to support the club even in bad times because regardless how we feel about certain individuals in the club, there remain many good people involved with this club from players through to Admin that DO deserve our support and at the end of the day, if we do not support the club then there is a very good chance we won't have a club to support.
Which brings me to something I want to share with you today, without going into specific detail, which I hope you respect, not only did I have concerns about the above, in my case I had a few other concerns that probably a few members in similar situation would also have, so decided to send an email to the membership team outlining those concerns before I committed to renew .
Honestly I expected a return email with fluff from the membership team, I was stunned to receive a call from the Man himself, Lyall Gorman, to discuss the email I had sent. Without going into specifics, not only was he very accommodating and understanding providing some answers, he immediately took action and made changes to address my concerns.
My point is this, Manly and indeed Lyall Gorman have copped a battering with all the negative press and criticism, some from within, some our own fault, these past 12 months and more, it has been tough year for us as members and supporters, but sometimes we forget it has also been a very tough year for our team, and the staff. We still have good people associated with this great club, and for Lyall to take the time as he did with me, in what is no doubt a very busy period says a great deal.
Not only did he take the time to address my concerns personally when he could have easily had the membership team respond, he took decisive action immediately. I also came away believing as has
@Mitch and
@The Wheel along with other members who have spoke to him that he is genuine in his desire to see Manly succeed and get back to where we aspire to. Lyall Gorman has my support as CEO as does the Manly Sea Eagles as he has shown to me he cares about the direction of this club and is taking steps to rectify some issues even if they are at first not obvious to us.
I would suggest the changes we are seeing are not Penn making moves for one reason or another, rather Lyall Gorman working behind the scenes quietly to enact change for the better.
Now, you may agree or disagree with me, everyone has a right to their opinions, but after today I feel a great deal more positive about the club and our future than I have these past few months .
I will also say this, regardless of the coaching appointment, after my discussion today not only am I renewing my wife and my membership but I am also signing up 3 more.That is how confident I am in this bloke.
Now before I get bagged a for expressing my opinion and sharing my experience saying I am sucked in to the sales spiel, bla bla I tell you this, I dont fall for salesman techniques and I love money, I do not part with it easily unless I am having a good time . I have dealt with CEO'S on a daily basis for the better part of 25 years so would like to think I have developed the a CEO BS radar from genuine so take what you will away from my experience and do as you please, but as of today I am 1 2019 member!!! and I hope you will be too.
Because I gotta tell ya MANLY ARE GOING TO BE GREAT AGAIN!!!!!!!!
Thank you