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Membership Packs 2020

Nordburg

Well-Known Member
Joined
Apr 3, 2015
Messages
2,034
Anyone else not receive their membership pack before Christmas despite ordering it in early November?My daughter’s hasn’t arrived and was hoping to give it to her as a present.Website now says ETA 6/01/2020 after saying 18/12/2019 for the last week.Now the office is shut
 

rifraff

Well-Known Member
Joined
Aug 4, 2013
Messages
1,510
Anyone else not receive their membership pack before Christmas despite ordering it in early November?My daughter’s hasn’t arrived and was hoping to give it to her as a present.Website now says ETA 6/01/2020 after saying 18/12/2019 for the last week.Now the office is shut
Yeah mate supposedly dispatched on the 11th and had the same eta as you and put back to the 6th of January as well...
 

The Wheel

https://membership.seaeagles.com.au/
Premium Member
Joined
Jul 15, 2004
Messages
15,767
Any issues with packs I suggest email or phone membership team as soon as the office reopens in Jan.

Alternatively if you want to PM your details i can pass onto them direct
 

castle eagle

Well-Known Member
Joined
Jun 19, 2010
Messages
2,000
i have received two of the three i ordered(at the same time), i also called them and was assured that they would all arrive by the 17th, mine arrived early december, another on the 13th which was the day i called them. the third one is yet to arrive but as it is for my 10 month old grand daughter i don't think she will mind too much.
 

Clint

.
Premium Member
Joined
Oct 8, 2011
Messages
4,666
Put in a call yesterday. I ordered 3 all at the same time. Was told that they are processed in alphabetical order based on christian name. That explains why 2 have arrived (first names start with C and E) Unfortunately my other son (S) will not get his for Christmas.
Don't understand why all packs ordered in the same household are not processed and sent together (would save on postage)
Obviously there is a reason.
 

globaleagle

stay tuned
Staff member
Premium Member
Joined
Oct 8, 2011
Messages
24,658
Put in a call yesterday. I ordered 3 all at the same time. Was told that they are processed in alphabetical order based on christian name. That explains why 2 have arrived (first names start with C and E) Unfortunately my other son (S) will not get his for Christmas.
Don't understand why all packs ordered in the same household are not processed and sent together (would save on postage)
Obviously there is a reason.
I got mine quite early (yay) and my first name isn't aaaaardvark eagle. So I dunno about that.
 

castle eagle

Well-Known Member
Joined
Jun 19, 2010
Messages
2,000
i have received two of the three i ordered(at the same time), i also called them and was assured that they would all arrive by the 17th, mine arrived early december, another on the 13th which was the day i called them. the third one is yet to arrive but as it is for my 10 month old grand daughter i don't think she will mind too much.
well i guess it isn't going to get here now, thankfully she is only 10 month old as i would hate to have to explain to a kid old enough to understand that santa forgot his membership pack
 

globaleagle

stay tuned
Staff member
Premium Member
Joined
Oct 8, 2011
Messages
24,658
well i guess it isn't going to get here now, thankfully she is only 10 month old as i would hate to have to explain to a kid old enough to understand that santa forgot his membership pack
Friends told me that last year their daughter's letter to Santa got lost and they told her it was because Santa was holidaying in Hawaii (I don't know why...)

So in this years letter she demanded to know where Santa was going to be holidaying in case her letter got lost again. lol

The things kids remember! (and the basic stuff they constantly forget).
 

castle eagle

Well-Known Member
Joined
Jun 19, 2010
Messages
2,000
Friends told me that last year their daughter's letter to Santa got lost and they told her it was because Santa was holidaying in Hawaii (I don't know why...)

So in this years letter she demanded to know where Santa was going to be holidaying in case her letter got lost again. lol

The things kids remember! (and the basic stuff they constantly forget).
we used to joke about our youngest daughter's memory & remind each other that anything we say can & will be used against us at a later date for her advantage
 

The Who

Well-Known Member
Premium Member
Joined
Jun 29, 2010
Messages
12,440
I too was baffled when my membership pack arrived today. I have a five-game membership which is normally loaded onto the plastic membership card. However, that card is now only valid for subsequent membership benefits, such as 10% off merchandise.
The club confirmed to me that I need to take along one of the cut-out stickers (with the barcode) to gain access to the ground. (I guess that sticker will be discarded by ground staff once entry is gained)....
I understand now how the new system works although it seems to me to be just one extra layer of complexity for we members.
 

The Wheel

https://membership.seaeagles.com.au/
Premium Member
Joined
Jul 15, 2004
Messages
15,767
I too was baffled when my membership pack arrived today. I have a five-game membership which is normally loaded onto the plastic membership card. However, that card is now only valid for subsequent membership benefits, such as 10% off merchandise.
The club confirmed to me that I need to take along one of the cut-out stickers (with the barcode) to gain access to the ground. (I guess that sticker will be discarded by ground staff once entry is gained)....
I understand now how the new system works although it seems to me to be just one extra layer of complexity for we members.
I think the previous system allowed one game entry at a time ie if you had a 5 game pass you would have to go to 5 different home games

this year with the codes you can choose ie you could take 5 people to one game with your membership rather single entry
 

The Who

Well-Known Member
Premium Member
Joined
Jun 29, 2010
Messages
12,440
I think the previous system allowed one game entry at a time ie if you had a 5 game pass you would have to go to 5 different home games

this year with the codes you can choose ie you could take 5 people to one game with your membership rather single entry
Ahhh. I understand.
 
Joined
Jul 9, 2010
Messages
61
Just renewing now...probably something very obvious I've missed, but how do you choose your preferred merchandise item? I can only see the option to add-on further items. Doing so increases the fee. Screenshot below:

1578544237838.png
 

The Wheel

https://membership.seaeagles.com.au/
Premium Member
Joined
Jul 15, 2004
Messages
15,767
Just renewing now...probably something very obvious I've missed, but how do you choose your preferred merchandise item? I can only see the option to add-on further items. Doing so increases the fee. Screenshot below:

View attachment 13403
You will get an email post joining where you select
 

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