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Racecargifts.com.au Problems & No Reply

Discussion in 'General Discussion Forum' started by ssar, Feb 29, 2012.

  1. ssar

    ssar Well-Known Member

    Ratings:
    +218 /4
    Racecargifts.com.au Problems & No Reply

    Trying to redeem a rally car passenger ride experience from racecargifts.com.au purchased through Cudo, and it seems racecargifts no longer operates - have not received any reply nor contact from them regarding our queries.

    Have attempted to contact them the last few weeks (Feb 2012) via their:
    1) Listed email address: info@racecargifts.com.au
    2) Website contact form at: http://racecargifts.com.au/index.php?id=7
    3) Phone: 1300 733 122 (which only goes to a message bank)

    We have also contacted Cudo who promptly replied and suggested we contact Racecargifts.com.au, which I had attempted to do already and have since attempted to do several more times.

    Have found a couple of other references to them on Aussie websites but not many, will look into domain & whois lookup information, as well as re-contact Cudo to chase it up further, hopefully for a full refund now (by the looks).

    Anyone else had any dealings with them?
     
  2. WAMF

    WAMF Well-Known Member

    Ratings:
    +408 /0
    ssar, Did you pay by credit card? If so, call your cc provider right away and have the charge reversed.
     
  3. ssar

    ssar Well-Known Member

    Ratings:
    +218 /4
    Update: After re-contacting Cudo they promptly replied and gave us a full refund for this voucher purchase back into our Cudo account, which is good service, cheers to them.

    Racecargifts.com.au themselves, however, seems like a company to avoid.
     
  4. Dan

    Dan Kim Jong Dan Staff Member Administrator 2017 Tipping Competitor 2016 Tipping Competitor

    33,359
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    Ratings:
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    ACCC was the next step
     
  5. globaleagle

    globaleagle Deux bourbons s'il vous plait Staff Member Premium Member 2017 Tipping Competitor

    13,865
    5,570
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    Kudos to cudo!
     
  6. Chip and Chase

    Chip and Chase True Supporter Staff Member Administrator Premium Member 2017 Tipping Competitor

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    No. ACA then ACCC.
     

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