Bring back the.... Biff?
Captain/Coach
Ah yes the retention team. All aussies right? Thats how I got the 53.50 price for saying i was going to leave because they hit me with some bull**** pro rata bill out of nowhere and i told them to disconnect me and next day retention team called haha. I dont have foxtel right now as they dont suspend the account anymore so i got ride of it last year. I am a long time customer perhaps i can use that to bargin. HmmmThe best thing to do is call Foxtel up and say disconnection.
Barter with them and stick with the disconnection story due to cost until you get the retention team. I pay about $43 a month for HD and sport with Foxtel and they try and put the cost up eventually and I keep getting the discount. Recently I got to the stage where the lady said ok I will put the disconnection through as they didn't want to offer me a discount that I was on previously and yet again I was speaking with the retention team. Each time I think this could be actually the time Foxtel gets disconnected and it never happens. Stick to your guns and make sure you pay no more than $43 --45 per month with sport HD and IQ4 rental included. I find with internet that can be hit and miss for the $43 odd bucks its still reasonable for reliability.