Around the 20th February I finally renewed my Screaming Eagles membership and added one for my father as well. (We had very significant expenses related to surgery and an overseas injury.) I purchased a six game flexipass for each of us, though only paid postage for one of the packages, thinking they could send the two in the one mailout. I was contacted by someone from the club asking for $9 more the next day, which was no problem. Come nearly one month later and the flexipass has not arrived - and now the mwse site says that I can pick it up on Sunday - presumably on the inside of the ground, meaning I have to pay to get in, despite having a pass. I posted yesterday on the main forum and all I got was a reply that the fact that the membership wouldn't be posted out till around Round 3 was on the website - implying I should have known. Am I being old and grumpy or is this very poor service?Â I am a member of other organisations and certainly haven't had to wait this long for confirmation - I can tell you that Swans tickets arrive a lot quicker than this. I must also say that paying $20 for postage and then expecting me to pick up the pack inside after paying entrance is poor in my view. I am all for membership but if this is how the member packages are sent out, we should be doing a lot better. I am disappointed in the response today which was making excuses!!