Site issues: DNS failure

[Dan]

We have had a failure of our DNS server whcih basically is a 3rd party server that tells your page where to go when you type in the URL.

It is causing some major headaches for a lot of people including me and Nate.



We are working to fix all this by the site will be down or fairly broken for the next few hours if not days.

Dan

 

[Dan]

and on this. You may be only able to access the site via http://www.silvertails.net and no http://silvertails.net

this is a bit of a mess at the moment so bare with us

 

[Kiwi Eagle]

I could get the forum index up earlier, but the link to the individual boards didn't work, all fine at the moment though

 

[Dan]

yeah it will be fixed shrtly

Nate to teh rescue

The dude deserves a beer! or a thousand

 

[Dan]

This is now fixed.

both
http:// and http;//www are now pointing in the correct direction now, however we are currently recompiling our server and we may need to make a further alteration, though we now know the fix

Wish us luck

 

[OneEyedEagle]

Hey Dan, I am receiving these errors when I try to post something new or send you a personal message.

Database Error
Please try again. If you come back to this error screen, report the error to an administrator. 

 

[Dan]

lots of errors....I was up until 4 am fixing it

 

[Jerry1]

lots of errors....I was up until 4 am fixing it

I don't understand - you have a static IP address right??
Unless you change the IP the DNS should't change.
If you haven't got a static IP are you using something like Dyn Dns which takes a bit of time to update?

Cheers - Jerry

 

[Dan]

Well yes and no. We were hosted at a shared host. We moved over to our new vps host but kept the dns at the shared host.

Once everything was running on the new host we started moving the dns to our own nameservers.

This is where things went wrong the server here had corrupted dns settings. This meant that for some reason the cname for www was not routing correctly. We fixed the alias settings and it all was fixed, however there was a secondary issue where file ownership was not being assigned correctly. In an attempt to fix this I ran an ownership change but missed the ./ and put / which meant every single file in the servers OS and we have OS level access was updated to the wrong user.

There is no easy fix for this so we had to reset the virtual machine to a virgin state and start again.

DNS is a. Bitch, the domain part is easy, it's the server part

 

[ManlyBacker]

I can't believe the speed the site is running at now. Great work Dan.

 

[Berkeley_Eagle]

Having problems on Google Chrome, wont let me log in

 

[Dan]

Login is now fixed.\

Jethro just brought it to my attention, it shouldall work.
You may still get "Ivalid Token" errors, just hit the back button and you will be right. i will fix that next week

 

[Zep]

Having problems on Google Chrome, wont let me log in

Google Chrome is wrong in that sentence

 

[DSM5]

Can't seem to get to the tips.  Keeps telling me to register.  I'm so far behind I don't really care anyway.

 

[Dan]

Make sure you login via the tips page and not tge forum I had to break the authentication apart.

 

[Kiwi Eagle]

I had a similar problem to DSM yesterday, would log in then go to put the tips in and I would be logged out

Took about 4-5 goes to get my tips in