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Technical help please

Discussion in 'General Discussion Forum' started by Shells Eagles, Oct 7, 2016.

  1. Shells Eagles

    Shells Eagles Active Member

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    Hi guys I have always been able to access this site via either my mobile or IPad. Now when I try with my mobile and click on a forum to read, a add page loads. I can still access with my IPad. Any ideas ?
     
  2. globaleagle

    globaleagle Où est mon chapeau Premium Member 2016 Tipping Competitor

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    Hiya 'shells' - I think it's just scared that it is so early.

    I am going to tag this with an @Dan as he may not see it otherwise.

    This place actually has a 'heeeeelp' sub-forum which I know Dan looks at all the time.

    It's here...

    http://www.silvertails.net/forums/website-help-feedback-suggestions.27/

    ta dah

    As for your actual problem.... I dunno (so sorry) except for the usual....turn everything on and off again. Hopefully Dan will be of more help. :)
     
  3. Shells Eagles

    Shells Eagles Active Member

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    Good morning GE Thanks so much - I am hopeless with technology! I like to check the site during the day at work which I can discreetly do on my mobile - the iPad is a bit too obvious.

    Early - nah I am an early bird usually wake at 5am -partly due to having to have medication before brekkie. And I leave for work at 6.30am.

    What time is it where you are ?

    Thanks again and have a wonderful day
     
  4. globaleagle

    globaleagle Où est mon chapeau Premium Member 2016 Tipping Competitor

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    Hiya!

    It's just turned 12.15pm on a cloudy and cold autumns day (9 degrees)

    Which means it's 9.15pm where Dan is (assuming he doesn't go to bed at 6pm!)

    Hopefully someone on here can help, I'm no expert with technology either but there's a chunk that is.

    I hear 'clear your cache" is a popular thing to say in situations like these...?

    aveagreatday back :)
     
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  5. Dan

    Dan Administrator Staff Member Administrator 2016 Tipping Competitor

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    Can you give me more detail as to what you mean by can't access the site? Have you forgotten your password or you can't get to the URL at all?
     
  6. Bradza

    Bradza Well-Known Member 2016 Tipping Competitor

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    Out of interest I have had Ad pages loading out of the blue when I'm in the forum. This happens at least 5 times a day. It was happening more regularly when I was visiting the site directly so I started using the App. It still happens but less frequently. A page opens in Safari automatically.
    Pretty annoying but can live with it.

    Seems to be since I upgraded the IOS on my IPhone.
     

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