Racecargifts.com.au Problems & No Reply

  • We had an issue with background services between march 10th and 15th or there about. This meant the payment services were not linking to automatic upgrades. If you paid for premium membership and are still seeing ads please let me know and the email you used against PayPal and I cam manually verify and upgrade your account.

ssar

Bencher
Racecargifts.com.au Problems & No Reply

Trying to redeem a rally car passenger ride experience from racecargifts.com.au purchased through Cudo, and it seems racecargifts no longer operates - have not received any reply nor contact from them regarding our queries.

Have attempted to contact them the last few weeks (Feb 2012) via their:
1) Listed email address: [email protected]
2) Website contact form at: http://racecargifts.com.au/index.php?id=7
3) Phone: 1300 733 122 (which only goes to a message bank)

We have also contacted Cudo who promptly replied and suggested we contact Racecargifts.com.au, which I had attempted to do already and have since attempted to do several more times.

Have found a couple of other references to them on Aussie websites but not many, will look into domain & whois lookup information, as well as re-contact Cudo to chase it up further, hopefully for a full refund now (by the looks).

Anyone else had any dealings with them?
 
ssar, Did you pay by credit card? If so, call your cc provider right away and have the charge reversed.
 
Update: After re-contacting Cudo they promptly replied and gave us a full refund for this voucher purchase back into our Cudo account, which is good service, cheers to them.

Racecargifts.com.au themselves, however, seems like a company to avoid.
 
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