Hello from Membership HQ

  • We had an issue with background services between march 10th and 15th or there about. This meant the payment services were not linking to automatic upgrades. If you paid for premium membership and are still seeing ads please let me know and the email you used against PayPal and I cam manually verify and upgrade your account.
She tells me that after many years on the Swans forum she has pretty much seen it all....I don't think for one moment she'll be commenting on anything other than the membership -ticketing area...so Ryan's comments will possibly fall on deaf ears (as they should at times!).
 
from Twitter

@manlyseaeagles just cracked 9,500 members, not far from our goal of 10,000! Join today http://tinyurl.com/gomanly #gomanly


http://twitter.com/
 
That is an astonishing increase from last year. Could Bailey be responsible for this (by leaving?) Not sure who else should get the credit???
 
BErKeLEy_eAgLe link said:
from Twitter

@manlyseaeagles just cracked 9,500 members, not far from our goal of 10,000! Join today http://tinyurl.com/gomanly #gomanly


http://twitter.com/
How many of those are paid memberships I wonder?
 
WAMF link said:
[quote author=BErKeLEy_eAgLe link=topic=187157.msg329096#msg329096 date=1301551934]
from Twitter

@manlyseaeagles just cracked 9,500 members, not far from our goal of 10,000! Join today http://tinyurl.com/gomanly #gomanly


http://twitter.com/
How many of those are paid memberships I wonder?


[/quote]

i think in mondays telegrap it was over 7,000 ticketed
 
Cambo link said:
just a suggestion that i would understand is too late for the year but would be great in 2012 is a members jersey that we play our first home game in and has the names of all the members on it. The sharks do dont many things right but i think their on to a winner with that concept. 
Also the idea i think the dragons have impelmented with exclusive members only merchandise.

I'll shut up now im sure you dont need some nuff nuff telling you how to do your job :)

Love the Member's jersey that the Sharkies do!
 
Kiwi Eagle link said:
[quote author=Cambo link=topic=187157.msg329078#msg329078 date=1301549471]


I'll shut up now im sure you dont need some nuff nuff telling you how to do your job :)

Good to see you have recognised your role Cambo
[/quote]
KE stick to sheep ole mate
 
BErKeLEy_eAgLe link said:
bump

any numbers today

I do my weekly numbers for the NRL on a Thursday. I'll forward this official total through to Dan on a weekly basis as well.

Just taking a quick look, I think we have had another 100 or so join up over the weekend :)
 
Hello Larissa. When I log on to buy items from the shop on the Manly website it says I am not a member but I am. Have sent an email and got the response: "Unfortunately the members discount for merchandise can only be added to membership orders place over the phone or by visiting the Sea Eagles factory outlet". It is not always convenient to ring and I live too far away to get to the outlet!! It was so much easier last season to order things via the website, any chance of brining back the members discount again?
 
SA fan link said:
Hello Larissa. When I log on to buy items from the shop on the Manly website it says I am not a member but I am. Have sent an email and got the response: \"Unfortunately the members discount for merchandise can only be added to membership orders place over the phone or by visiting the Sea Eagles factory outlet\". It is not always convenient to ring and I live too far away to get to the outlet!! It was so much easier last season to order things via the website, any chance of brining back the members discount again?

Unfortunately the problem we are experiencing with offering the members discount online is not a simple fix.

At the end of 2010 the membership department upgraded their database. This upgrade has meant that the online shop and membership systems are no longer one and the same.

We are currently working on a way for the shop to recognise membership numbers and apply the discount, however while we are still working out this issue members discounts will only be available in person or over the phone.

I'm really sorry I can't give you the answer you're looking for. Hopefully we'll get it sorted soon though.

Go Manly!

Larissa
 
SA fan link said:
Hello Larissa. When I log on to buy items from the shop on the Manly website it says I am not a member but I am. Have sent an email and got the response: \"Unfortunately the members discount for merchandise can only be added to membership orders place over the phone or by visiting the Sea Eagles factory outlet\". It is not always convenient to ring and I live too far away to get to the outlet!! It was so much easier last season to order things via the website, any chance of brining back the members discount again?

Hi SA fan - Mate, best to contact Larissa at the club - from her original post in this thread - "I'll be checking in here from time to time to see if there is anything the membership team and I can help out with.

Unfortunately I wont be able to keep an eye on my Silvertails account as often as I would like. If you need anything from us here at Sea Eagles HQ urgently, it's best you still continue to email us at [email protected] or call us on 9970 3000"

Updated:Sorry Larissa, I was typing my reponse as you were logging yours...
 
Given what Larissa has posted members, if you want something from the club, contact a member, could be me, and ask them to pop into the shop and collect if for you.  Ask for it to be posted.  Simple, until the office can get it sorted. 
 

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