This afternoon , I drove from my work place in St Leonards & arrived at Manly Leagues Club at 5.45pm to renew my Football Club Membership for season 2006. When I stated my intention at the front counter , I was told that they were out of membership forms & should have more arriving in the next day or 2. Unimpressed , I returned to my car & realised that I had a form in the glove box of my car. I returned to the front desk & completed the form & handed the lady my $80.00 ( cash ) . After the lady had co-signed my application & placed it & cash in an envelope , I kindly asked her for a receipt for my transaction. She said , "sorry , I don't have anything to give to you , but you'll receive your membership benefits in the mail in a few weeks time" I'm more than happy to part with $80.00 for membership renewal , but was hoping for a bit more professionalism . The Club needs to do the little things right to earn some credibility. A mate of mine , who attends all games with me isn't renewing this year due to the secrecy surrounding the Penn deal & after todays experience , I can hardly blame him.